HARBORLIVING

What HarborLiving connects, tracks and logs

One service covering the lease records in your PMS, the credentials on your locks, and the record that ties them together for every unit.

Lease management

  • Lease templates per community, with addenda for parking, pets and smart lock use.
  • E-signature status pulled from the PMS so access is issued only on executed leases.
  • Renewal reminders at 90, 60 and 30 days, plus month-to-month flags.
  • Deposit and move-out records kept next to the access history for each unit.
Illustrative product interface

Access sync

Credentials follow the lease: issued on the start date, extended on renewal, revoked at move-out. Where locks connect through a gateway, changes apply within minutes. Offline locks are updated through No-Tour card encoding or the next scheduled sync, and we show which doors are still pending.

Amenity doors such as the pool gate, gym and package room are grouped into zones and granted with the unit.

Illustrative product interface

Systems we connect

We connect through API access you authorize, the vendor's published interface, or an integration platform you already license. We don't claim vendor partner status, and we confirm the method for your exact setup in the integration review.

Property management systems

Yardi Voyager / Yardi Breeze
Customer-authorized interface access
RealPage OneSite
Customer-authorized API credentials
Entrata
Customer-authorized API credentials
ResMan
Customer-authorized API credentials
AppFolio
Scheduled export or licensed integration platform
Buildium
Open API (Buildium Premium plan)

Smart locks and access platforms

Schlage Control BE467F / FE410F
BLE and NFC mobile credentials; ENGAGE Gateway for real-time or MT20W encoder for No-Tour
Schlage XE360 series
Wi-Fi scheduled sync or RealSync real-time mode
SALTO XS4 Original+ / XS4 One DL
Unit and common-area doors
SmartRent
Properties already on SmartRent Access Control

Self-guided tours and temporary access

Vacant units listed for self-guided touring can receive time-boxed prospect codes, issued by your touring provider such as Rently or Tour24, and revoked automatically once the unit has a signed lease.

Vendors, movers and cleaning crews get single-day codes scoped to specific doors. Each code records who requested it and why.

Data handling and support

Encryption
TLS 1.2+ in transit and AES-256 at rest. PMS and lock API credentials are stored encrypted and never shown in the dashboard.
Role-based permissions
Separate roles for leasing, maintenance, regional managers and admins. Only admins can issue master or emergency access.
Audit log retention
Lease, credential and door events are kept for 24 months by default, adjustable per contract.
Export and deletion
CSV export at any time. After the contract ends, data stays available for 30 days, then is deleted.
Resident privacy
We use only the resident data needed for access: name, unit, lease dates and contact for credential delivery.
Support response
Lockout-impacting issues answered within 1 hour, 7 am to 9 pm Pacific. Other requests within one business day.

Check whether your PMS and locks are a fit.